Terms and conditions

[General policy disclaimer: the materials below are provided for informational purposes only and do not constitute advertising, solicitation or legal advice. This template may be translated using automated technology. Translations are provided for your convenience only. Shopify accepts no liability for errors or omissions in translations. Read these materials carefully and adapt them where necessary. The information may or may not reflect the latest legal developments; Shopify therefore does not guarantee its accuracy or completeness. Do not rely on this information for any purpose without obtaining legal advice from a qualified lawyer in your state or province. Using, accessing or transmitting these materials or any linked materials is not intended to create, and receipt does not create, an attorney-client relationship between you and Shopify. Shopify expressly disclaims all liability regarding your use or publication of these materials and actions taken or not taken in reliance on them.]

OVERVIEW

Welcome to HorstDeco! The terms “we”, “us” and “our” refer to HorstDeco. HorstDeco operates this shop and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a tailored shopping experience (the “Services”). HorstDeco is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services. Read these Terms carefully: they contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have consented to your minor dependants using the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be asked to provide information such as your email address, billing address, delivery address and payment information. You represent and warrant that all information you provide is accurate, current and complete and that you have the rights needed to provide it.

You are solely responsible for the security of your account credentials and all account activity. You must not transfer, sell, assign or license your account to another person.

SECTION 2 — OUR PRODUCTS

We have made every effort to represent our products and services accurately. Colours and appearance may differ from what you see on screen because of your device type, settings and configuration.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be the same as shown or provided in our online shops.

All product descriptions may be changed at any time without notice at our discretion. We reserve the right to discontinue products at any time and may limit quantities offered to a person, geographical region or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When placing an order, you make an offer to purchase. HorstDeco reserves the right to accept or refuse your order for any reason at its discretion. Your order is accepted only after HorstDeco confirms acceptance. We must receive and process your payment before acceptance. Check your order carefully before submitting it: we may be unable to process cancellation requests after acceptance.

If we do not accept, change or cancel an order, we will try to notify you using the email address, billing address and/or phone number provided when ordering.

Purchases may be returned or exchanged only in accordance with our Refund Policy. You represent and warrant that purchases are for your personal or household use, not commercial resale or export.

SECTION 4 — PRICING AND BILLING

Prices, discounts and promotions may change without notice. The price charged is the price applicable when the order is placed and stated in the order confirmation email. Unless expressly stated otherwise, listed prices exclude taxes, shipping and handling costs, and customs or import duties.

Online prices may differ from prices in physical shops or shops operated by third parties. We may offer promotions subject to separate terms. If promotion terms conflict with these Terms, the promotion terms apply.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to update your account and other information promptly, including email address, credit card numbers and expiry dates, so we can complete transactions and contact you if needed.

You represent and warrant that (i) your credit card information is true, accurate and complete; (ii) you are authorised to use that card; (iii) your card issuer will honour charges you incur; and (iv) you will pay the charges at the stated prices, including shipping and handling and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or events beyond our control. Once products are handed to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection and arrangement, belong to HorstDeco, its affiliates or licensors and are protected by US and foreign patent, copyright and other intellectual property laws.

These Terms permit use of the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit material from the Services without prior written permission. Unless expressly stated here, nothing grants, or may be construed as granting, a licence or other rights under any patent, trademark, copyright or other intellectual property of HorstDeco, Shopify or a third party. Unauthorised use may violate federal and state intellectual property laws. All rights not expressly granted are reserved to HorstDeco.

HorstDeco names, logos, product and service names, designs and slogans are trademarks of HorstDeco or its subsidiaries or licensors. You may not use them without prior written permission. Shopify names, logos, product and service names, designs and slogans are Shopify trademarks. All other names, logos, product and service names, designs and slogans belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may have access to third-party customer tools as part of the Services over which we have neither control nor input. You acknowledge that access is provided “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or related to your use of optional third-party tools.

Use of optional tools is entirely at your own risk and discretion. Ensure you understand and agree to the relevant provider’s terms. Future features offered through the Services, including new tools and resources, are also part of the Services and subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating their content or accuracy. Accessing these materials or leaving the Services to visit those sites is at your own risk.

We are not liable for harm or damage connected with accessing third-party websites or purchasing or using their products, services, resources or content. Review and understand the third party’s policies and practices before transacting. Direct complaints, claims, concerns and questions about third-party products and services to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your shop and must not be removed or altered.]

HorstDeco is powered by Shopify, which enables us to provide the Services. However, all sales and purchases in our shop are made directly with HorstDeco. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and HorstDeco, including injury, damage or loss resulting from products and services purchased. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to purchases and transactions with HorstDeco.

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge you have read these policies.

Because Shopify hosts the Services, it collects and processes personal information about your access and use to provide and improve them. Information submitted through the Services is transmitted to and shared with Shopify and third parties that may be in other countries to provide services. Review our Privacy Policy for more information about how we, Shopify and our partners use personal data.

SECTION 11 — FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, subscriptions or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display it in any medium for any purpose, including commercial use. We may use these rights to operate, provide, evaluate, improve and promote the Services, fulfil obligations and exercise rights under these Terms.

You further represent and warrant that (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed compensation or incentives received in connection with it; and (iii) it complies with these Terms. We are not obliged to keep Feedback confidential, pay compensation or respond.

We may, but are not obliged to, monitor, edit or remove Feedback we determine at our discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or infringing intellectual property or these Terms.

You agree that Feedback will not infringe third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. It must not contain defamatory, unlawful, abusive or obscene material, viruses or malware affecting the Services or related websites. Do not use a false email address, impersonate someone else or mislead us or third parties about its origin. You are solely responsible for your Feedback and its accuracy. We take no responsibility and accept no liability for Feedback posted by you or a third party.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information on or within the Services may occasionally contain typographical errors, inaccuracies or omissions concerning product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct these, change or update information, or cancel orders if information is inaccurate at any time without notice, including after you submit an order.

SECTION 13 — PROHIBITED USES

Use and access the Services only for lawful purposes. You must not directly or indirectly access or use them (a) for unlawful or malicious purposes; (b) to violate international, federal, provincial, state or local laws, rules or regulations; (c) to infringe our or others’ intellectual property; (d) to harass, abuse, insult, harm, defame, intimidate or injure our employees or anyone else; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse material contrary to these Terms; (g) to send or arrange advertising or promotional material including junk mail, chain letters, spam or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct restricting others’ use or enjoyment, or which we determine may harm HorstDeco, Shopify or users, or expose them to liability.

You also agree not to (a) upload or transmit viruses or malicious code affecting functionality or operation; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track others’ personal information; (d) spam, phish, pharm or pretext; (e) use robots, spiders, scraping, data collection or extraction tools, automated devices or processes, AI tools such as agentic AI, or automated or manual means to access the Services; or (f) interfere with or circumvent security or authorisation features, robot exclusion headers or other access restrictions. We may suspend, disable or terminate your account at any time without notice if we determine you have violated these Terms.

SECTION 14 — AGENTS

14.1 This section (“Agent Terms”) applies if you use, authorise, enable or allow an Agent to access, use or interact with the Services. An “Agent” means software or a service that acts autonomously or semi-autonomously for or at the direction of a person or entity and may operate on behalf of, or using the device of, a person without direct supervision.

14.2 An Agent may not access, use or interact with the Services unless it identifies itself at all times and strictly follows section 14.4. It must not access, use or interact with the Services if we have requested that it refrain from doing so.

14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses and interacts with the Services.

14.4 Agents must (i) state in all HTTP/HTTPS requests that they originate from an Agent and disclose the Agent’s name by including “Agent/[agent name]” in the user-agent string; (ii) not conceal that access, use or interactions originate from an Agent, including by imitating human behaviour or interaction patterns or completing or bypassing CAPTCHAs or measures distinguishing computers from humans; (iii) truthfully answer questions or prompts designed to determine whether interactions originate from a human or computer; and (iv) not bypass or otherwise avoid measures intended to block, restrict, modify or control whether or how Agents access, use or interact with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to any or all of the Services at any time at our discretion without notice. You remain liable for amounts due up to and including the termination date. The sections on Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any provisions that by their nature should survive remain in force.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general information only. We do not warrant its accuracy, completeness or usefulness. Reliance is at your own risk. We disclaim liability and responsibility arising from reliance by you, another visitor or anyone informed of its content.

UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE USE. SOME JURISDICTIONS LIMIT OR PROHIBIT THESE DISCLAIMERS, SO THEY MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INJURY, LOSS, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, REVENUE, SAVINGS OR DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM USING THE SERVICES OR PRODUCTS PURCHASED THROUGH THEM OR ANY RELATED CLAIM, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE CAUSED BY USING THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless HorstDeco, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against all losses, damages, liabilities or claims, including reasonable lawyers’ fees payable to third parties, resulting from (1) your breach of these Terms or referenced documents, (2) your violation of a law or third-party rights, or (3) your access to and use of the Services.

We will notify you of claims subject to indemnification, but failure to do so promptly does not relieve your obligations unless materially prejudiced. We may control the defence and settlement at your expense, including choice of counsel, but will not settle claims requiring non-monetary obligations from you without consent, which must not be unreasonably withheld. You will cooperate in the defence, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If a provision is determined unlawful, void or unenforceable, it remains enforceable to the maximum lawful extent and the unenforceable portion is deemed severed. That determination does not affect the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Failure to exercise or enforce a right or provision is not a waiver. These Terms and policies or operating rules posted by us on this site or regarding the Services constitute the entire agreement and understanding between you and us, govern use and supersede prior or contemporaneous oral or written agreements, communications and proposals, including earlier versions. Ambiguities in interpretation must not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer or assign this agreement or your rights or obligations without prior written consent; any attempt is void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 — GOVERNING LAW

These Terms and separate agreements for services are governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where HorstDeco is established. You and HorstDeco consent to venue and personal jurisdiction in those courts.

SECTION 23 — HEADINGS

Headings are for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO THE TERMS

You can review the latest version on this page at any time. We reserve the right to update, change or replace any part at our discretion by posting updates on our website. It is your responsibility to check regularly. We will notify you of significant changes as required by law; they take effect on the date stated in that notice. Continued access or use after publication means you accept the changes.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms may be sent to info@horstdeco.nl. Our contact details are below:

[INSERT TRADING NAME]
info@horstdeco.nl
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT COMPANY REGISTRATION NUMBER]
[INSERT VAT IDENTIFICATION NUMBER]