Privacy policy

Last updated: October 19, 2026

Mijn winkel operates this shop and website, including related information, content, features, tools, products and services, to provide you, the customer, with a personalised shopping experience (the “Services”). Mijn winkel is powered by Shopify, enabling us to provide the Services.

This Privacy Policy describes how we collect, use and disclose personal information when you visit, use, make a purchase or another transaction through the Services, or otherwise communicate with us. If these Terms of Service conflict with this Policy, this Policy prevails regarding the collection, processing and disclosure of personal information.

Read this Policy carefully. By using and accessing the Services, you acknowledge that you have read it and understand the collection, use and disclosure described here.

Personal information we collect or process

“Personal information” means information identifying you or another person, or reasonably capable of being linked to you or another person. It does not include information collected anonymously or de-identified so you cannot be identified or reasonably linked to it.

Depending on your interactions, where you live and applicable law, we may collect or process the following categories, including inferences drawn from them:

Contact details: your name, address, billing address, delivery address, phone number and email.
Financial information: credit card, debit card and financial account numbers, payment card and account information, transaction details, payment method, payment confirmation and other payment information.
Account information: username, password, security questions, preferences and settings.
Transaction information: items you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, and previous transactions.
Communications: information included when you contact us, for example for customer support.
Device information: your device, browser or network connection, IP address and other unique identifiers.
Usage information: your interactions with the Services, including how and when you interact with or navigate them.

Sources of personal information

We may collect information:

Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide information.
Automatically through the Services, including from your device when using products or Services or visiting our websites, and through cookies and similar technologies.
From service providers engaged to enable technology or collect or process information on our behalf.
From partners or other third parties.

How we use personal information

Depending on how you interact with us and the Services you use, we may use personal information for:

Providing, personalising and improving the Services. To perform our agreement, process payments, fulfil orders, remember preferences and items of interest, send account notifications, process purchases, returns, exchanges and other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews and tailor your shopping experience, for example by recommending products related to purchases. This may include using information to better adapt and improve the Services.
Marketing and advertising. To send marketing, advertising and promotional communications by email, text or post, and show online advertising for products or Services here or on other websites, including based on previous purchases, items added to your cart and other activity.
Security and fraud prevention. To verify your account, provide a safe payment and shopping experience, detect, investigate or act on possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure the Services. If you register an account, you are responsible for keeping credentials safe. We strongly recommend not sharing usernames, passwords or access details.
Communicating with you. To provide customer support, respond to you, deliver effective Services and maintain our business relationship.
Legal reasons. To comply with law, respond to valid legal processes including law enforcement or government requests, investigate or participate in civil discovery, potential or actual litigation and other adversarial proceedings, and enforce or investigate potential violations of terms and policies.

How we disclose personal information

In certain circumstances we may share information with third parties for legitimate purposes subject to this Policy, including:

Shopify, vendors and others providing services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfilment and shipping.
Business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising through third-party services based on your activity across merchants and websites. Partners use information under their own privacy notices. Depending on where you live, you may have the right to ask us not to share information for targeted advertising and marketing based on activity across merchants and websites.
When you direct, request or otherwise consent to disclosure, for example for shipping or through social media widgets or login integrations.
Affiliates or others within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to meet legal obligations including subpoenas, search warrants and similar requests, enforce terms and policies, and protect the Services, our rights and those of users or others.

Relationship with Shopify

Shopify hosts the Services and collects and processes personal information about your access and use to provide and improve them. Information submitted through the Services is transmitted to and shared with Shopify and third parties, potentially in other countries, to provide and improve the Services.

We also use certain enhanced Shopify features based on information obtained from your interactions with our shop, other merchants and Shopify, to help protect, grow and improve our business. Shopify may use information collected from your interactions across these services to provide these features. In these circumstances Shopify is responsible for processing that information, including responding to requests to exercise rights concerning its use for these purposes.

Learn more about Shopify’s use of information and your rights in the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through Shopify’s privacy portal.

Third-party websites and links

The Services may link to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, review their privacy, security and other terms. We do not guarantee and are not responsible for their privacy or security, including the accuracy, completeness or reliability of information.

Information you provide in public or semi-public places, including third-party social platforms, may be viewed and used without restriction by other users or those platforms. Including links does not by itself endorse their content, owners or operators unless stated in the Services.

Children’s data

The Services are not intended for children and we do not knowingly collect personal information from children below the age of majority in your jurisdiction. Parents or guardians of a child who has provided information may contact us below to request deletion.

As of this Policy’s effective date, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 as those terms are defined in applicable law.

Security and retention

No security measure is perfect or impenetrable; we cannot guarantee perfect security. Information you send may not be secure in transit. Do not use insecure channels to send sensitive or confidential information.

Retention depends on factors including maintaining your account, providing Services, meeting legal obligations, resolving disputes and enforcing contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights. They are not absolute, may apply only in certain circumstances and may be declined where law allows:

Access/right to know: to request access to information we hold about you.
Deletion: to ask us to delete personal information we hold.
Correction: to ask us to correct inaccurate information.
Portability: to receive a copy and request transfer to a third party in certain circumstances, subject to exceptions.
Communication preferences: you may unsubscribe from promotional emails at any time using the unsubscribe option. We may still send non-promotional emails, such as about your account or orders.

If you live in the UK or European Economic Area (EEA), subject to local exceptions and limitations, you may also exercise:

Objection and restriction: to ask us to stop or restrict processing for certain purposes.
Withdrawal of consent: where processing relies on consent, you may withdraw it. Withdrawal does not affect the lawfulness of processing before withdrawal.

Exercise rights where indicated in the Services or by contacting us below. Visit privacy.shopify.com/en for more about Shopify’s use of information and your rights, including for data it processes.

We will not discriminate against you for exercising rights. We may need to verify your identity before processing requests as law permits or requires. You may appoint an authorised agent where applicable law allows. Before accepting an agent’s request, we require proof of authorisation and may ask you to verify your identity directly. We respond within the time required by law.

Complaints

Contact us below if you have complaints about our processing. Depending on location, you may appeal our decision by contacting us or complain to your local data protection authority. For the EEA, see the list of responsible supervisory authorities.

International transfers

We may transfer, store and process information outside your country. For transfers outside the EEA or UK, we rely on recognised mechanisms such as European Commission Standard Contractual Clauses or equivalent UK contracts as appropriate, unless the destination has been recognised as providing adequate protection.

Changes to this Privacy Policy

We may update this Policy for changes to our practices or other operational, legal or regulatory reasons. We will post the revised Policy here, update the “Last updated” date and provide notice as required by law.

Contact

For questions about our privacy practices, this Policy or your rights, call +31 6 42024018 or email info@horstdeco.nl, or contact us at Wadenoijenlaan 397, 4006 AH Tiel, Netherlands. For applicable data protection law, we are the controller of your personal information.